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Terms & Conditions

Terms & Conditions

Your commitment to us

When you confirm your purchase, you are accepting that these terms and conditions form the basis of any contract between Newhaven Fort and yourself.

Prices and Admission

Prices are inclusive of any applicable taxes and there are no surcharges whatsoever. Once you have paid, we will not increase the price of your tickets.

Prices displayed on the site are subject to change without notice.

All children under 16 must be accompanied by an adult.

The discounted disabled and carer rates are valid for a disabled person or carer. Documentary evidence may be required on the day of entry.

To obtain a discounted price, Students are required to show a valid NUS card.

Online Tickets can only be purchased in advance up to the day before your visit.

Cancellations

Tickets bought online are non-refundable for any reason including but not limited to inclement weather.

Tickets are only transferable to an alternative date or time if you contact Newhaven Fort directly on 01273 517622 at least 48 hours before the date you originally booked to visit which appears on your booking confirmation. We cannot guarantee that we can change the date of your visit but we will make reasonable efforts to do so as long as you contact us more than 48 hours before your scheduled visit date.

Online Booking

Online tickets may not be purchased or used in conjunction with any other offer. No ticket may be resold. We reserve the right to refuse entry to late arrivals.

Any discounts or offers online are available for limited quantities and periods only and shall not be available on bookings made by phone or in person.

Please bring along your booking reference number and/or email print out.

Prices are correct at time of going to press and are subject to change without notification.

All ticket prices include VAT at the current prevailing rate of 20%.

Group Booking discounts are available if you have a group of 10 or more. Please email for information.

A Family Ticket allows entry for 1 or 2 adults and up to 3 children between the ages of 4 and 15. There is no charge for children under 4.

Season Ticket (Annual Membership)

Season Tickets are valid for one calendar year from the date of purchase and allow unlimited entry to Newhaven Fort during normal seasonal opening hours. Activation will occur on presentation of your Booking Confirmation reference number or print-out at the Fort. You must do this within two months of purchasing the Annual Membership. On activation, you will be provided with a Membership Card and Member Number. Season Ticket holders are also offered a discount to some special events outside normal opening hours and allow the holder a discounted admission rate at Seaford Museum. Season Tickets are not refundable or transferable.

Contact Information

Should you need to contact us you can do so via fortinfo@waveleisure.co.uk or by post at:-

Newhaven Fort

Fort Rise

Newhaven

East Sussex

BN9 9DS