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Further Information

We accept the following credit and debit cards:

Our payments are processed using Card (Sage Pay)

Privacy Policy

Terms & Conditions

Terms & Conditions

Your commitment to us

When you confirm your purchase, you are accepting that these terms and conditions form the basis of any contract between Newhaven Fort and yourself.

Prices and Admission

Prices are inclusive of any applicable taxes and there are no surcharges whatsoever. Once you have paid, we will not increase the price of your tickets.

Prices displayed on the site are subject to change without notice.

All children under 16 must be accompanied by an adult.

The discounted disabled and carer rates are valid for a disabled person or carer. Documentary evidence may be required on the day of entry.

To obtain a discounted price, Students are required to show a valid NUS card.

Online Tickets can only be purchased in advance up to the day before your visit.

Cancellations

Tickets bought online are non-refundable for any reason including but not limited to inclement weather.

Tickets are only transferable to an alternative date or time if you contact Newhaven Fort directly on 01273 517622 at least 48 hours before the date you originally booked to visit which appears on your booking confirmation. We cannot guarantee that we can change the date of your visit but we will make reasonable efforts to do so as long as you contact us more than 48 hours before your scheduled visit date.

Online Booking

Online tickets may not be purchased or used in conjunction with any other offer. No ticket may be resold. We reserve the right to refuse entry to late arrivals.

Any discounts or offers online are available for limited quantities and periods only and shall not be available on bookings made by phone or in person.

Please bring along your booking reference number and/or email print out.

Prices are correct at time of going to press and are subject to change without notification.

All ticket prices include VAT at the current prevailing rate of 20%.

Group Booking discounts are available if you have a group of 10 or more. Please email for information.

A Family Ticket allows entry for 1 or 2 adults and up to 3 children between the ages of 4 and 15. There is no charge for children under 4.

Season Ticket (Annual Membership)

Season Tickets are valid for one calendar year from the date of purchase and allow unlimited entry to Newhaven Fort during normal seasonal opening hours. Activation will occur on presentation of your Booking Confirmation reference number or print-out at the Fort. You must do this within two months of purchasing the Annual Membership. On activation, you will be provided with a Membership Card and Member Number. Season Ticket holders are also offered a discount to some special events outside normal opening hours and allow the holder a discounted admission rate at Seaford Museum. The following conditions apply:

1. THE CENTRE

1.1  “The Centre” refers to Newhaven Fort which is managed by Wave Leisure Trust Ltd (“the Company”)

2. THE COMPANY

2.1 Registered in England No. 5621359; Registered office – Downs Leisure Centre, Sutton Road, Seaford, E. Sussex, BN25 4QW; Charity Registration No. 1113486

3. ACCEPTANCE OF MEMBERSHIP

3.1 Acceptance of a membership application by a potential member is at the sole discretion of the Company. Proof may be required of any information given in the application. Fraudulent information given could result in the cancellation of all membership rights and lead to payment of all monies due to the Company. A membership card will be issued upon acceptance. The card remains the property of the Company and entitles the holder to all the rights and privileges exercisable by the category of membership of the holder. The Company reserves the right to change the benefits of membership at any time at its discretion. Any change will not affect the member’s consumer rights.

3.2 Acceptance by the Company of an application for membership of the Centre shall constitute a legally binding agreement between the member and the Company, and the member agrees to be bound by rules, regulations and bylaws of the Centre which are in force at the time. All categories and types of membership shall be subject to these Terms & Conditions.

3.3 The member has the right to cancel this agreement by providing the Company with written notice within 14 days of receipt of this agreement. The Company shall refund in full all initial monies paid. In no other circumstances will fees be refundable.

3.4 Membership cards must be shown to gain entry to the Centre. Membership cards may only be used by the holder. Fraudulent use of the card may result in cancellation of membership with no refund being made by the Company. Lost or damaged cards may be subject to a charge for replacement.

4. LIMITATION OF LIABILITY

4.1 Unless by any negligence or breach of duty by the Company, the member is responsible for any loss, theft, injury or damage to property.

4.2 The Company only accepts liability for death or personal injury to the extent that it results from negligence by the Company.

5. NOT USED

6. ASSIGNMENT

6.1 Members cannot sell, assign or transfer their membership.

6.2 The Company may assign the rights, obligations and benefits of this agreement to another organisation. Members will be notified in advance of any such assignment. Members rights will not be affected.

7. NOT USED

8. NOT USED

9. TERMINATION OF MEMBERSHIP BY THE COMPANY

9.1 Without notice and with immediate effect the Company may cancel membership if the member’s conduct may be injurious to the name, character or interests of the Company or such that it renders the member unfit to associate with other members or use the facilities of the Centre. No refund will be due to the member.

10. NOT USED

11. GOVERNING LAW AND JURISDICTION OF THE COURTS

11.1 This agreement shall be governed and construed in accordance with English Law and the Company and the member agree to submit any dispute to the exclusive jurisdiction of the English Courts.

11.2 Each of the paragraphs in these Terms & Conditions operates separately. If any Court or relevant authority decides that any of them are unlawful the remaining paragraphs will remain in force.

12. DATA PROTECTION

12.1 Information collected from a member will be added to the Company’s membership database. The Company may use this for administrative purposes in providing the services, and for communication with the member. In compliance with the Data Protection Act 1998 and the EU General Data Protection Regulations all information will be treated as confidential and will not be shared with any other organisation without the explicit and informed consent of the member.

Further information can be found in the Company’s Privacy Policy on its website www.waveleisure.co.uk

Contact Information

Should you need to contact us you can do so via fortinfo@waveleisure.co.uk or by post at:-

Newhaven Fort

Fort Rise

Newhaven

East Sussex

BN9 9DS

Email Contact

If you do not opt-in to receive marketing emails you may still receive emails from Newhaven Fort about your booking. You will also receive a post-visit email about your experience but will not be signed up to the monthly e-news.

Trouble with your purchase? Contact Newhaven Fort

info@newhavenfort.org.uk 01273 517622

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