Your commitment to us

When you confirm your purchase, you are accepting that these terms and conditions form the basis of any contract between Newhaven Fort and yourself.

Prices and Admission

Prices are inclusive of any applicable taxes and there are no surcharges whatsoever. Once you have paid, we will not increase the price of your tickets.

Prices displayed on the site are subject to change without notice.

All children under 16 must be accompanied by an adult.

The discounted disabled and carer rates are valid for a disabled person or carer. Documentary evidence may be required on the day of entry.

To obtain a discounted price, Students are required to show a valid Student ID.

Online Tickets can only be purchased in advance up to the day before your visit.

Cancellations

Tickets bought online are non-refundable for any reason including but not limited to inclement weather.

Tickets are only transferable to an alternative date or time if you contact Newhaven Fort directly on 01273 517622 or fortinfo@waveleisure.co.uk at least 48 hours before the date you originally booked to visit, which appears on your booking confirmation. We cannot guarantee that we can change the date of your visit but we will make reasonable efforts to do so as long as you contact us more than 48 hours before your scheduled visit date.

Online Booking

Online tickets may not be purchased or used in conjunction with any other offer. No ticket may be resold. We reserve the right to refuse entry to late arrivals.

Any discounts or offers online are available for limited quantities and periods only and shall not be available on bookings made by phone or in person.

Please bring along your booking reference number and/or email (either on a mobile device or printed out).

Prices are correct at time of going to press and are subject to change without notification.

All ticket prices (where applicable) include VAT at the current prevailing rate of 20%.

Group Booking discounts are available if you have a group of 10 or more. Please email for information.

A Family Ticket allows entry for 1 or 2 adults and up to 3 children between the ages of 4 and 15. There is no charge for children under 4.

Annual Tickets

The terms and conditions of the Annual Ticket are as follows:

Each Annual Ticket is valid for 12 months from the date of the first visit to Newhaven Fort.

Each annual ticket allows free entry for equivalent admissions as listed on the ticket – any additional visitors must pay full price

Holders of Annual Tickets returning to Newhaven Fort must pre-book a timed-entry slot via the website, selecting the relevant admission types from the Return Admission ticket category. This will generate an e-ticket to facilitate entry.

On arrival, Annual Ticket holders must scan their e-ticket and also show their original Annual Ticket. If you do not have your annual ticket you may be asked to pay full price for admission.

Children under the age of 4 go free and will not be issued an Annual Ticket.

Carers accompanying disabled visitors can access the site for free and will not be issued an Annual Ticket.

Those in possession of a complimentary ticket will not be issued an Annual Ticket.

There may be occasions where the Fort, some exhibitions or some parts of the Fort will not be open to the holders of Annual Tickets. Please ensure you have checked the website before your visit to confirm the Fort is open and you are aware of any closures to all or part of the site.

The Annual Ticket is valid during normal seasonal opening hours and excludes admission to events that take place out of hours or are organised by a third party.

Annual Tickets are not transferable and may not be exchanged or refunded.

If an Annual Ticket is lost it will not be replaced.

Contact Information

Should you need to contact us you can do so via fortinfo@waveleisure.co.uk or by post at:-

Newhaven Fort

Fort Rise

Newhaven

East Sussex

BN9 9DS

Email Contact

If you do not opt-in to receive marketing emails you may still receive emails from Newhaven Fort about your booking. You will also receive a post-visit email about your experience but will not be signed up to the monthly e-news.